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Disclaimer (E-Mail)

This message is confidential and is for the sole use of the intended recipient(s). It may also be privileged or otherwise protected by copyright or other legal rules. If you have received it by mistake please let us know by reply and delete it from your system. It is forbidden to copy it or disclose its content to anyone. Any confidentiality or legal professional privilege is not waived or lost by any mistaken delivery of the message.

All messages sent to and from The Bold Circle may be monitored to ensure compliance with internal policies, to protect the company’s interests and to remove potential malware. Electronic messages are not secure nor error free as they can be intercepted, amended, lost or deleted, or contain viruses. Anyone who communicates with our company by electronic messaging accepts these risks.

Disclaimer (Website)

The information contained in this website is for general information purposes only. The information is provided by The Bold Circle and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

While we have taken care to ensure that the content on this website is accurate and that you suffer no loss or damage because of your use of this website, this website and the services accessible on or via this website are provided “as is” and your use of this website and the online services is at your own risk.

Links contained in the The Bold Circle website will lead to other websites which are not under our control, and we are not responsible for the content of any linked site or any link contained in a linked site.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website or the services offered by The Bold Circle.

Privacy

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis.  This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website.  According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit Google Analytics.

App Development Terms & Conditions

Introduction

These terms and conditions are applicable to all App Development projects that are undertaken by The Bold Circle (“The Supplier“).

1) Acceptance

The Client’s signature below the proposal or payment of an upfront fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

2) Payment

Charges for services to be provided by The Bold Circle are defined in the project proposal that the Client receives via email. Proposal quotations are valid for a period of 30 days unless alternate time-scales have been agreed beforehand with the Client. The Bold Circle reserves the right to alter or decline to provide a quotation after expiry of the valid timescale. All App Development projects will require an upfront payment of 50% of the project quotation total before work will commence. The remaining balance (50%) of the project quotation total will be due upon completion of the work prior to upload to the App Store(s) and/or release of source files, not applicable if other payment steps are discussed preliminary. Charges for App development does cover the release of all source files once project is completed.

3) Client Review

The Bold Circle will provide the Client with an opportunity to review the appearance and content of the App during the project and once they are completed. At the completion of the project or demo phase, such materials must be reviewed and approved, unless the Client notifies The Bold Circle, within 10 days of the date the materials are made available to the Client. If feedback is not provided within the period stated above of an official request by email, then The Bold Circle reserves the right to advise the Client of a revision to the final payment subject to any costs incurred in the project delay.

4) Project Schedule and Content Control

In the majority of projects, The Bold Circle will supply the Client’s App by the date specified in the project proposal. If no such date is specified, the time-scale shall be within two weeks of the date outstanding payment is received. An alternate time-scale can be agreed during the initial project discussion. In return, the Client agrees to delegate a single individual as ‘first-point-of-call’ to aid The Bold Circle with completing the project in a satisfactory and expedient manner. During the project, The Bold Circle will require the Client to provide copy and images.

5) Termination

Termination of the project by the Client must be requested in writing or email and will be effective on receipt of such notice. The Client will be invoiced for design and development work completed to the date of first notice of cancellation for payment in full within fourteen days. Any deposit paid prior to project commencement will be forfeited if the client cancels the project, even if no deliverable work has been completed.

6) Copyright

The Client retains the copyright to data, files and graphic logos provided by the Client, and grants The Bold Circle the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that The Bold Circle is copyrighted by a third party. The Client is further responsible for granting The Bold Circle permission and rights for use of the same and agrees to indemnify and hold harmless The Bold Circle from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. A contract for App design and development shall be regarded, as a guarantee by the Client to The Bold Circle, that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested.

7) Media Delivery Requirements

Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Client in electronic format (ASCII text files delivered via e-mail or FTP) and that all photographs and other graphics will be provided in high quality print suitable for scanning or electronically in .gif, .jpg or .png format. The specific requirements will be discussed and agreed with the Client prior to commencement of the project. Although every reasonable attempt shall be made by The Bold Circle to return to the Client any images or printed material provided for use in creation of the Client’s App, such return cannot be guaranteed.

8) Access Requirements

If the Client’s App is to be published on a third-party development account, The Bold Circle must be granted temporary access to the account to prepare the App submission. If the Client’s App is to interact with a third-party remote server, the Client shall provide full access details to storage and content directories. Depending on the specific nature of the project, other resources might also need to be configured on the server.

9) Post Project Alterations

The Bold Circle cannot accept responsibility for any alterations caused by the Client or a third party occurring to the Client’s App once installed or submitted. Such alterations include, but are not limited to additions, modifications or deletions. The Bold Circle may require a one-off App Development charge before resolving any issues that may arise even during development.

10) Third-Party Services

The Bold Circle may require the usage of third party services – for example, Google Maps API – to complete the Client’s project requirements and will ensure these services are integrated into the project and working correctly upon completion. The Bold Circle cannot be held responsible for subsequent changes or issues with these third-party services that may result in issues on the Client’s App and may require a one-off App Development charge before resolving any problems that may arise.

Design Work Terms & Conditions

Introduction

These terms and conditions are applicable to all Design work projects that are undertaken by The Bold Circle (“The Supplier“).

1) Acceptance

The Client’s signature below the proposal or payment of an upfront fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

2) Quotations

Our quote to you is estimated based on the brief that we receive from you. Once we have all the relevant information, we may need to re-quote if the work amounts to more that we understood at brief stage. If, during the process of design, the nature or size of the job changes, we will need to either re-quote or charge for additional time at our hourly rate of R500. All prices quoted are valid for 30 days and will need to be reconfirmed after this time, unless otherwise stated.

3) Upfront invoice

On acceptance of our quote, you will be invoiced for an upfront payment of 50% of all work. This will need to be paid within five working days of date of invoice. Work will commence as soon as we have received this deposit.

4) Balance invoice

On completion and approval of the work, you will be invoiced the balance.

5) Design

This covers the indicated number of studio hours and design development options. Further design work will be charged at our hourly rate.

6) Print-ready Artwork

Preparing final approved design/layout for print. This covers the indicated number of studio hours but must be confirmed on view of final approved design. A repro-ready PDF is then supplied to the printer.

7) Client Corrections

You may like to make a number of corrections or additional changes to design and text once design or print-ready artwork has been completed. Please allow for the indicated number of studio hours in your budget. If these are not used, they will not be charged for.

8) Copywriting, editing and proofreading

The cost for copywriting, editing or proofreading needs to be taken into account and is not included in our design fee. You may provide your own copy and do your own proofreading if preferred.

9) Image hire and photography

Often, during the design process, additional or alternate images are required or suggested. Image hire is an additional cost and we have a good image hire source (Stock Image License vary between R200 to R700, cost per stock image includes research and basic editing). You may provide your own images if preferred.

10) Printing

Print costs are not included in the design fee and will be quoted separately. You may use your own printer if preferred but we will not be able to take responsibility for any errors or lack in quality on the final print job.

11) Timeline

All work should be completed within four to six weeks of your 50% upfront payment. Should the completion of work be delayed due to any hold-up from the client’s side, the balance outstanding on your account will be invoiced after six weeks.

12) Overdue invoices

Artwork will not be handed over to client or to printer if there are any payments overdue.

13) Copyright

The Client retains the copyright to data, files and graphic logos and grants The Bold Circle the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that The Bold Circle is copyrighted by a third party. The Client is further responsible for granting The Bold Circle permission and rights for use of the same and agrees to indemnify and hold harmless The Bold Circle from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions.

13) Termination

Termination of the project by the Client must be requested in writing or email and will be effective on receipt of such notice. The Client will be invoiced for design and development work completed to the date of first notice of cancellation for payment in full within fourteen days. Any deposit paid prior to project commencement will be forfeited if the client cancels the project, even if no deliverable work has been completed.